For Our Hosting Clients

If you’re using our hosting service and want to access your company emails through the Gmail app, Outlook, Zoho, or any other mail application, here are the settings you need to use.

Key Email Settings:

• Incoming & Outgoing Mail Server: mail.yourdomain.com
• IMAP (Incoming) Port: 993
• SMTP (Outgoing) Port: 465
• Connection Security: SSL/TLS
• Username: Your full email address
• Password: Your email password (same as your webmail login)
• Applies to: All mail applications on both computers and mobile devices

Setting Up Email on Windows Outlook App

1. Open the Outlook application.
2. Click Add Account.
3. Enter your email address and click Continue.
4. Choose IMAP as the account type.
5. Enter the following details:
   • Incoming Mail Server: mail.yourdomain.com (Port 993, SSL/TLS)
   • Outgoing Mail Server (SMTP): mail.yourdomain.com (Port 465, SSL/TLS)
6. Enter your email password and click Connect.

Once configured, your email should be successfully added to Outlook. You can now send and receive emails using your company address.

Example: If your domain is shukuruamos.com, your mail server will be mail.shukuruamos.com.

Adding Your Email to the Gmail App (Android & iOS)

1. Open the Gmail app.
2. Tap on your profile icon (top right corner on Android) and select Add another account.
3. Choose Other (IMAP/POP) as the account type.
4. Enter your email address and tap Manual Setup.
5. Select IMAP and enter the following settings:
   • Incoming Server: mail.yourdomain.com (Port 993, SSL/TLS)
   • Outgoing Server (SMTP): mail.yourdomain.com (Port 465, SSL/TLS)
   • Username: Your full email address
   • Password: Your email password
6. Tap Next and complete the setup process.

Your email should now be successfully configured on the Gmail app, allowing you to send and receive messages seamlessly.

Video Guide

For a step-by-step demonstration, watch the video below. The person in the video follows the exact procedures outlined in this guide.

Conclusion

When setting up your email, always ensure:

• Your incoming and outgoing mail servers follow this format: mail.example.com
• Your username is your full email address.
• Your password is the same one you use for webmail.
• Your IMAP port is 993 and your SMTP port is 465.

Following these steps ensures a smooth and hassle-free email setup process on any mail app. If you encounter any issues, feel free to reach out to our support team for assistance.

Key Details to Note:

• Server/IMAP/SMTP is mail.yourdomain.com 
• Port numbers 993, and 465
• Your password is the same. 
• Connection: SSL/TLS

The method is the same to all apps on Computer or on your phone.

Alternatively (If all fail)

You can use WebMail on your browser to access a single email account. Just enter your email address and password. Use the link below:

Webmail Login

MAELEKEZO KWA KISWAHILI:

Namna ya Kuweka Email yako kwenye App kama vile Windows Mail/ Outlook au Gmail. Kwenye Simua au Computer.

Bofya Settings —> Add another account/email. Kisha ingiza taarifa zifuatazo.

Username:
Weka hiyo email kama vile contact@tanzlite.host

Password:
Weka password ya email husika

Hakikisha unachagua IMAP, siyo POP3

Incoming Server: mail.domainyako.com

Mfano kama domain yako ni waterweb.co.tz basi server yako itakuwa mail.waterweb.co.tz

Kama domain yako ni bvc.co.tz, basi server itakuwa mail.bvc.co.tz

Incoming Server Port: 993

Outgoing Server: mail.yourdomain.com

Outgoing Server Port: 465

Kama bado unapata shida email, labda haziendi an haupokei email; tupigie 0742085089.